Why gather and publish your product reviews with WizVille?
Reassure customers with verified reviews
Product reviews are a valuable source of information for consumers. According to a study by IFOP, 80% of customers use customer feedback to learn more about a product or service before purchase. WizVille systematically checks the authenticity of each review with proof of purchase to ensure their authenticity and reliability.
Fine-tune your product catalog
Are your customers really satisfied with the items they purchased? A single faulty product can rattle consumer trust in your brand and product catalog.
By gathering customer feedback about products they have tried and tested, you can ensure that your catalog lives up to their expectations.
Improve your website's online visibility
User-generated content such as product reviews provide your websites with fresh and relevant content, which is taken into consideration by search engines such as Google. By integrating “Rich Snippets”, you will also be able display your product rating stars directly on the search results page and attract further attention to your website.
Improve your conversion rate
90% of consumers who have read online reviews before a purchase say that they influenced their decision. Customer ratings and reviews guide consumers in their choices and boost conversion rates by giving additional, more objective details, about the products you sell.
Monitor your customers' satisfaction
Tastes change and trends come and go. Stay ahead of the game by keeping an eye on your customers’ changing needs by monitoring their satisfaction throughout time. This means you can react quicker than ever, as soon as the first signs of dissatisfaction appear.
Rattrapez vos clients insatisfaits
On le sait, pour chaque client qui vous fait part de son mécontentement, 26 autres ne se manifesteront pas. Les avis clients négatifs sont d’une valeur inestimable pour les entreprises qui cherchent à réduire leur taux d’attrition. C’est pourquoi la solution WizVille permet d’inviter directement chaque client à se prononcer sur la qualité des produits achetés et facilite leur (re)fidélisation.