The all-in-one customer feedback management platform

mesure suivi satisfaction client en continuCustomer Experience Management

diffusion avis clients verifiesOnline Verified Reviews

gestion avis clients google, tripadvisor et facebookThird-party review management

enquetes ciblees complementairesAdditional surveys

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The all-in-one customer feedback management platform

Continuously improve customer experience and use customer feedback to reassure prospective clients and drive sales.

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One platform, four customer feedback management tools

Customer experience management

Capture the full range of your customers’ experience by collecting and analysing feedback throughout their journey.Find out how to increase their satisfaction.

Solution de pilotage de la satisfaction client
Solution de diffusion d'avis clients vérifiés

Online verified reviews

Publish your verified customer feedback online, in Google search results, on your website, a Trustville page or in-store, in compliance with AFNOR’s NF Z74-501 standard.

Third-party review management

Collect, analyse and reply to reviews from third party sites such as Google My Business, Facebook and Tripadvisor straight from the WizVille platform. Win back unhappy customers and find out what your customers really want from your business.

Solution de gestion d'avis clients publics Google, Facebook, Tripadvisor
Questionnaires complémentaires

Additional customer surveys

Conduct specific surveys to enrich your database, test your new products, understand customer inactivity, follow-up with business prospects, etc

Our solutions

A positive impact on all of your services

These companies trust us

Our customer references
"Wizville is easy to use and helps our local teams get objective feedback, in real time."David Lamarche, ex-Sales Director EMEA, Aigle International

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95+
employees directly involved
in improving customer satisfaction
"Our clients appreciate our commitment to their satisfaction and our agencies are able to optimize the level of service provided."Yann Jehanno, Managing Director, Laforêt Immobilier

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5000
"hot prospects"
identified every year
"WizVille helps us measure our customers’ satisfaction in regard to criteria such as quality of service, staff availability and delivery times"Gaëtan Dubuisson, Operations Manager, 5àsec

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x 2
Net Promoter Score
after using WizVille for one year

« Wizville’s customer feedback platform helps increase sales by pinpointing opportunities for improvement.»

Emmanuel Locati, Europe Retail Director, Etam

WizVille gives us a detailed picture of what’s happening in the field : the number of opinions, our global NPS … And if we want more information, we can dig deeper and get detailed results for a region, a store or employee.

Stéphanie Dubuisson, Marketing Manager, Culligan
Our case studies

Easy integration with your CRM tools

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