Turn your local teams
into customer experience champions!

The leading Customer Experience Management platform designed with and for retailers

Turn your local teams
into customer experience champions!

The leading Customer Experience Management platform designed with and for retailers

Logo Total
Logo Aigle
Logo 5asec
Logo Culligan
Logo Office Depot
Logo Keep Cool

Omnichannel Customer Experience Management Platform

Customer experiences should evolve in line with how customers think and behave.

WizVille helps employees identify in real-time how to provide ever more satisfying, loyaly and recommendation-generating customer experiences.

Customer Experience Management Platform
Online verified customer reviews

Online verified reviews

Customer satisfaction is your most important asset.

Maximize its impact by sharing verified customer reviews on Google, your website or in your physical points of sale. ISO 20488:2018 compliant.

Online verified customer reviews

Third-party review management

Collect, analyse and reply to reviews from third party sites such as Google My Business, Facebook and Tripadvisor straight from the WizVille platform.

Win back unhappy customers and find out what your customers really want from your business.

Manage third-party reviews
Online reputation management

Competitive Intelligence Reports

What could be better for getting your teams aligned and ready for change than knowing how they rank against their competitors?

WizVille brings you next generation Customer Satisfaction benchmarks based on your competitors’ Google My Business reviews!

Competitive intelligence reports
Our solutions

One platform for the whole company

We balance tech with a human touch!

We offer all our customers long-term, personalized human support. Together, we strive to resolve their problems as if they were our own.

Equipe WizVille

Feel like you know us already?

You probably do! Over 10 000 companies use WizVille to manage and improve their customer experiences :

Collaboration WizVille et Total
Collaboration WizVille et Schmidt
Collaboration WizVille et Etam
Collaboration WizVille et Jardiland
WizVille et KeepCool
Collaboration WizVille et Jouéclub
Collaboration WizVille et Culligan
Collaboration WizVille et Esthetic Center
Collaboration WizVille et Jennyfer
Collaboration WizVille et Gan
Collaboration WizVille et Orchestra
Collaboration WizVille et Roady

and many more!

Our customers

« Wizville’s customer feedback platform helps increase sales by pinpointing opportunities for improvement.»

Emmanuel Locati, Europe Retail Director, Etam

WizVille gives us a detailed picture of what’s happening in the field : the number of opinions, our global NPS … And if we want more information, we can dig deeper and get detailed results for a region, a store or employee.

Stéphanie Dubuisson, Marketing Manager, Culligan
Our case studies

Request a demo now!