“WizVille helps us measure our customers’ satisfaction in regard to criteria such as quality of service, staff availability and delivery times.”
10 times more unhappy customers identified and targeted.
“WizVille gives us a detailed picture of what’s happening in the field : the number of reviews, our global NPS … And if we want more information, we can dig deeper and get detailed results for a region, a store or employee.”
STÉPHANIE DUBUISSON, HEAD OF MARKETING, CULLIGAN
“WizVille helps us measure and track customer satisfaction over time, and to detect what impacts it positively as well as negatively. Operationally, it allows our stores to contact unhappy customers and win them back quickly.”
LAURA GUILBAUD - MARKETING RESEARCH OFFICER, JARDILAND
“Roady Advisor, operated with Wizville, is a strategic tool for the Roady brand. With this solution, we give our teams a means of ensuring the quality perceived by the customer is up to our standards, but also a real customer engagement tool and platform to interact with their customers.”
SYLVAIN MAUBERRET, MANAGING DIRECTOR - ROADY
Tell us more about your challenges, we will tell you how WizVille can help.
Afin de vous garantir la meilleure expérience possible, Wizville utilise des cookies. En poursuivant votre navigation sur ce site, vous en acceptez l’utilisationOk